For Guests from Overseas
At this inn, we do not have staff who can speak foreign languages, and we are not equipped to handle problems arising from cultural differences. Thank you for your understanding.
※ Requests ※
Please register on our official LINE account.
If you cannot arrive by the final check-in time ( 17:00), please be sure to contact us by phone or LINE.
【Latest Check-In Time】 Guests with meals: 17:00 / Guests without meals: ① 17:00 ② 21:00
* If you cannot make it on time, please be sure to contact us by phone (or via the official LINE for overseas guests).
* From 17:10 to 18:50, due to meal preparation and serving, we will not be able to check you in or guide you to your room even if you arrive.
* Before 15:00, the reception is closed, so if you need to store your luggage, please make a reservation via the official LINE.
【最晚入住时间】含餐住宿的客人 17:00 ／ 仅住宿的客人 ①17:00 ②21:00
※如无法按时到达，请务必电话联系（海外客户请通过官方LINE）。
※17:10～18:50 为烹饪和用餐时间，即使到达也无法办理入住或引导至客房。
※15:00之前尚未开放，如需寄存行李，请通过官方LINE预约。
■ Check-in
[Plan with meals] 15:00–17:00
[Room only] ①15:00–17:00 ②19:00–21:00
*We cannot accommodate check-ins during meal preparation and service (17:10–18:50). Please note that even if you arrive during this time, we cannot guide you to your room.
■ Check-out 6:00–10:00
■ Dinner 18:00
■ Breakfast 7:30
■ Locking time 23:00
*For drink orders, additional amenities, etc., the last order is at 21:30. The innkeeper is also unavailable at night. Morning service starts from 7:30.
Request to register on LINE
If you register on LINE, communication up until check-in and guidance for parking will be smoother. For those who have difficulty communicating by phone in Japanese, please register on LINE.
If your arrival will be after the final check-in time of 5:00 PM, please be sure to contact us.
If you do not register with LINE and there is no contact or prior check-in, we may have to cancel your booking.
Pre check in
Thank you for making a reservation.
Guests who book through our official website can use the pre-check-in service. By entering the required information in advance, you can make your check-in process upon arrival smoother.
It’s easy to access via the URL provided in your reservation confirmation email. You can also use the QR code below.
For those who want to check in smoothly, please use the pre-check-in service and register an image of your passport. (If not registered, it will be checked on-site.)
Pre-Check-In
Pre-Check-In
[Final Check-In Time] Guests with meals: 17:00 / Guests staying without meals: ① 17:00 ② 21:00
*If you cannot make it in time, please be sure to contact us by phone (for international guests, via our official LINE).
About Using Bedding
We ask that you lay out the futon yourself.
The room staff will take care of cleaning it up the next morning.
bedding set（winter）
winter
summer
Please use this as a reference.
1. Lay out the mat
2. Lay out the futon mattress
3. Set up the electric blanket (omit if not needed)
4. Put on the sheet
5. Put on the comforter
6. Put on the blanket (can be omitted if not needed)
※Request※
- For hygiene purposes, please be sure to use the sheets.
- Please leave the cleaning up of used bedding to the housekeeping staff.
Updated on October 1
Bathing Manners
At Iseya, the bathroom is available by reservation for one group per hour. We clean and refill the bath for each group, so we kindly ask that you use the facilities neatly to ensure a smooth handover to the next guests.
